![]() The SightCall app is available for Apple iOS and Google Android and works with any SightCall subscription that includes the Salesforce integration. Using the SightCall app with Salesforce Service Cloud allows agents to easily initiate a live video session with a customer directly from within the Salesforce case. Visual Remote Assistant 50 USD/user/month (billed annually) Contact Us Compare editions and top features. Enter the verification code from your email. Visual Remote Assistant Pricing Engage customers and employees anywhere with real-time, visual support. Remote experts can now utilize the SightCall app to perform remote video guidance for troubleshooting and customer service. Our Salesforce Service Cloud Implementation Services will help your business make your customer service more efficient and. On the Salesforce login screen, enter the username and password for your org, then click Log In. SightCall is pleased to announce a new mobile capability with our SightCall Visual Support for Salesforce integration. Cut costs & improve the customer experience without physical contact or high bandwidth connections, thanks to Salesforce Visual. Coronavirus has changed the future of work, which means we must adapt to help customers provide services no matter where they are. Salesforce Visual Remote Assistant (VRA) Demo by NeuraFlash. When not physically present, they can provide virtual service through Visual Remote Assistant, a new feature that gives customers the option to schedule. Visual Remote Assistant Connect customers and employees with real-time visual support via mobile devices. Trailhead is regularly updated and enriched to make sure that Visual Remote Assistant can enhance customer experience throughout their journey. Our Visual Remote Assistant allows you to provide immediate assistance over video. As service organizations rapidly drive digital transformation, they seek to enable their workers who are on-the-go. Visual Remote Assistant users, admins, and partners can find responses to their questions, speak with Salesforce’s experts, suggest ideas, and get guidance and advice. Limit physical contact without sacrificing valuable customer face time. Environment Product Family: Billboards, Message Displays, Control Systems, Scoreboard, Digit, and Price Displays Product: Component: Visual Remote Assistant. We’ve heard from many of our customers using Salesforce Service Cloud that they need to have the power of visual assistance for their agents who are mobile.
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